Express Maintenance

We believe that you should spend more time doing things you love than waiting long hours for car service.

That’s why we created the Toyota Express Maintenance (EM) service, the first and only one hour complete Periodic Maintenance (PM) service available in all Toyota Dealerships nationwide.

WHAT IS EXPRESS MAINTENANCE?

Express Maintenance (EM) service is a complete Periodic Maintenance Service (PMS) made faster.

It is not just an ordinary change oil job but a complete maintenance service.
EM guarantees 1 hour service from reception to vehicle release as compared to regular PMS which takes at least 2 hours to perform.

IMPORTANCE OF PERIODIC MAINTENANCE

Only Toyota knows your Toyota, that’s why it’s best to have your car serviced only at Toyota dealers where genuine parts and quality service are guaranteed. Plus, you may enjoy the following benefits:

• Excellent running condition
• Better fuel economy
• Longer vehicle life
• Higher resale value

WHAT HAPPENS TO THE VEHICLE IF PERIODIC MAINTENANCE IS NOT PERFORMED?

The vehicle’s safety level will be reduced or its pollution control will be affected. It will shorten the service life of the automobile.

Benefits

1. Easy & Convenient
   Book an EM appointment with your dealer, arrive early for your schedule, and relax in our lounge while you wait for your car.
2. Guaranteed Fast and Quality Service
   Your Toyota dealer will reserve a service bay just for your car and prepare parts needed for your EM in advance. Plus, three Toyota certified technician will work simultaneously on your car using the state-of-the-art tools and equipment to guarantee quality service.
3. No Additional Cost
   We priced EM the same as regular complete PMS. The benefit to Toyota is it would allow us to maximize our workshop and service more vehicles.

WHEN TO USE?

We recommend having your vehicle serviced every 5,000 kms or 3 months, whichever comes first.

HOW TO AVAIL?

Ask your Service Advisor for vehicle and mileage applicability and just C.A.R.

Call a dealer and set your Express Maintenance Service.
Arrive on time.
Relax in our Customer lounge while you wait for your car to be released.

FAQs

Q: Does it really take just one hour?

A: Yes, the one hour clock starts from the time you sign the Repair Order (RO) prepared by your Service Advisor (SA) up until your SA notifies you that servicing is done.

Q: What happens if there is an additional job?

A: We’ll do our best to find the earliest possible time to accommodate you. However, the one hour promised time is not anymore guaranteed. That’s why it’s important that you arrive before your scheduled appointment.

Q: What happens if I don’t arrive on time?

A: We’ll do our best to find the earliest possible time to accommodate you. However, the one hour promised time is not anymore guaranteed. That’s why it’s important that you arrive before your scheduled appointment.

Q: What if I need to cancel my EM Appointment?

A: Should you not be able to come on your Express Maintenance Service appointment, just call your dealer and have it rescheduled at your most convenient time.